Finally, Stop Wasting Time & Money On Business Strategies That Simply Do Not Work!
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  • Getting and keeping customers
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If you aren't using the right strategies, you cannot expect profitable results.
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Do you realize the impact one moment can have?

In just one moment:

  • you can be asleep or awake
  • you can be happy or sad
  • you can be healthy or sick
  • you can have a problem or a solution
  • you can be employed or unemployed
  • you can succeed or fail
  • you can live or die
Really think about that. . .

In the time it takes to blink- anything can be better or worse or different.

With that in mind, you must also understand that in a single moment you can win a customer or lose a customer.

It does not take much for a prospect to rule you out or for a
loyal customer to date your competition.
So you must make every moment count.

Here's a quick checklist:

[1]. Are your web address and physical address easy to reach? Hard to remember URLS and difficult to find buildings can detour sales to your competition.

[2]. How is your customer greeted? Website, telephone, front door, drive-thru. . . your customer should feel welcomed and appreciated within the first 5 seconds.

[3]. Do you customize? Long gone are the days when customers shopped for "one size fits all". No, you cannot be all things to all people but when you get to know your customer base - you can anticipate their wants and make offers accordingly.

[4]. What happens after the sale? Getting customers to the sale means you've won the battle BUT getting them to buy from you again and again and again. . . that's winning the war!

[5]. Is your policy clear? It is good to have a policy. It is even better to have a policy that allows your employees to break the policy.

[6]. What is your #1 priority? No matter what your answer - know that it shows. Your customers, both internal and external, see loud and clear what matters to you . . . and good, bad or ugly . . . it is affecting your profit margins!

In the time it took to read this article, you blinked approximately 20 times.
How many customers did you lose or gain in those single moments?

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CLICK TO READ: "Dear 21st century small business, do you have 'on demand disease'?"

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CLICK TO READ: "4 profitable lessons from Home Depot's failure."

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CLICK TO READ: "The #1 reason your pipeline is 'creating' profit margin problems."

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CLICK TO READ: "Are You Irritating Your Customers?"

Who We Serve

Do your customers require a more "personal touch"?

Delivering quality builds trust. Delivering value builds credibility. The combination is the most powerful instrument a ProfitableCEO™ can develop.

Today and for a long time to come, your company can enjoy more sales, increased profits, and higher ROI… which is exactly why keeping your customers satisfied, engaged, and informed is no longer an option… it is a MUST.

Not only will customers continue choosing your company over the competition, they will also send potential repeat buyers your way.

Chances are... you probably wonder how you can build a lasting connection with your customer today and long after the sale. And you are not alone!

Our clients are most often "Small Business Owners" and "Franchisees" from 1 of 4 service industries... Hospitality, Health & Beauty, Transportation, and Real Estate.

How We Serve

Do you have a "proven profit plan"?
Profitable CEO™ is determined to improve the success rate of small businesses in our city, in our state, and throughout the country.

Let's be honest. You deliver a needed service and offer a great product but build it and they will come... is simply not true. However, when you build a company that impacts your customers' life, you grow a loyal community who happily buys from you over and over and over.

When someone asks Dr. Linette Montae, what makes Profitable CEO™ different... she proudly says "We offer 21st century solutions for small business success and they work!"

"We empower local small business owners to lead their industry,
excel in their marketplace, and make a difference in their community"

And now, let's connect on your platforms of choice to become better acquainted! We are always seeking great interview guests for our podcast, great services to recommend in our community and great content to share on social media.
For Invitations & Inquiries, submit your request below.

You will be contacted within 2 business days. If you require immediate assistance, feel free to email or telephone.

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