November 13, 2015

The Accountability Factor

One of the issues I hear most consistently from leaders, managers, and supervisors is their daily struggle to hold staff members and teams accountable for performance or for values. One senior leader recently told me, “It’s so hard to hold people accountable when you’ve known them for years and years. I just wish they’d do what they said they’d do!” I spent 15 years as a non-profit executive and I experienced the same struggles. I believed that: My staff members should know what they are supposed to do. They should be committed to doing it, and What the heck is […]
November 19, 2015

The Top Complaints from Employees About Their Leaders

If you’re the kind of boss who fails to make genuine connections with your direct reports, take heed: 91% of employees say communication issues can drag executives down, according to results from our new Interact/Harris Poll, which was conducted online with roughly 1,000 U.S. workers. In the survey, employees called out the kind of management offenses that point to a striking lack of emotional intelligence among business leaders, including micromanaging, bullying, narcissism, indecisiveness, and more. In rank order, the following were the top communication issues people said were preventing business leaders from being effective: The data shows that the vast majority […]