Profit & Performance Expert

When you fail to treat your customer well, you are sending your competition a very expensive gift!

Dr. Linette Montae

Dr. Linette Montae's passion for customer experience can be traced back to working for a major airline.

As a First Class Flight Attendant, she became keenly aware of customer treatment - from gate agents not putting the boarding pass in the customer's hand - to the limo driver not opening the car door - to the hotel desk clerk looking like s/he ate lemons for breakfast.

Now, after 30 years of Profit & Performance Consulting across a wide range of industries -- from lodging and transportation, to beauty and real estate -- clients call her The Profit Finder™ because Dr. Montae finds profit trapped inside luxury and premium brands… and sets it free!

Dr. Montae's education in psychology, executive leadership, and performance improvement; along with her natural gift for systems thinking and decades of improving business infrastructures... quickly positioned her as the "go-to" Operations Consultant with a flair for designing Luxury Customer Experiences.

When not traveling the globe conducting Profit Finding Audits™ for the hospitality industry, Dr. Montae can be found facilitating Executive Roundtables, coaching personal performance clients, serving as COO (and proud mother) for two young adult entrepreneurs, and volunteering in her community.

In addition to being a nationally acclaimed speaker, award-winning results strategist, Forbes Business Coach, and Real Estate Investor... Dr. Montae has authored two books, been published in various magazines, and featured on TV and radio.

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Author & Presenter

Dr. Linette Montae is a highly sought after presenter whose excellent credentials, credibility, and “call it like it is” style have instilled great learning and results all across the globe.

Dr. Montae has extensive experience presenting to women leaders, small business owners, and corporate executives - delivering actionable challenges every time she speaks - through her customized learning and laughter style. Audience members have described Dr. Montae, also known as "The Game Show Speaker", as being “down-to-earth“, “knowledgeable“, “fun” and “genuinely interested in our success.”

Dr. Montae is on a mission to share her message of leveraging customer experience, employee engagement, and operational excellence to increase profit margins. . . from the inside out!

As a Business Success author, Dr. Montae enjoys writing concise "how to" books with strategies her readers can quickly consume and implement.

In her first book, "Passion Won't Pay the Bills™", Dr. Montae teaches new entrepreneurs how to build a business that makes money and makes a difference.

In her second book, "21 Ways to Add $100,000 to Your Business", Dr. Montae shares strategies to help growing entrepreneurs add multiple streams of income to their profit plan.

Now, after decades of Profit & Performance consulting, Dr. Linette Montae will reveal some of her best secrets for helping multi-million dollar companies "maximize Luxury Customer Experiences to skyrocket profitability!"

Stay tuned for the next book release... Coming Soon!

Event Types

  • Business Conferences
  • Corporate Seminars
  • Leadership Forums
  • Radio & TV Interviews

Talk Topics

  • Profitability
  • Customer Experience
  • Employee Engagement
  • Operational Excellence
  • Leadership

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Philanthropist & Mentor

Dr. Linette Montae is passionate about empowering women and girls with the knowledge, tools, and opportunities to grow beyond their circumstances and rise as strong leaders.

In addition to donating money to a variety of causes, Dr. Montae also donates time in the form of speaking, coaching and mentoring . . .

To help Domestic Violence & Abuse Survivors remain free from mental, physical, and emotional bondage to pursue their goals and live their dreams.

To help women start and build viable businesses that enable them to thrive and improve the economic climate in which they live.

To see teen girls “Inspired to Believe & Empowered to Lead!” because we believe “given the right space, tools, and training; ALL teens can succeed”.

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