The truth is . . . Profit hides in the Details™

P3 Profit Audit™

Prescription without diagnosis is malpractice

Our highly skilled experts will conduct a Customer Experience Audit™, Company Culture Audit™ and Process Improvement Audit™ to examine your infrastructure’s flow to the customer and how it impacts your company profit - directly and indirectly.

After identifying what is being done and the intended "why" - we share our findings with recommendations for high impact solutions and/or strategies to increase Repeat Customer Revenue™ - from the inside out.

We guarantee there is burning profit trapped inside your company - right now. . . and we will find it!

Customer Experience Audit™

80% of companies believe they deliver superior
service but only 8% of their customers agreed.
The secret to increasing profit margins hides in "how" you treat your customers; before, during, immediately after and long after the sale. Simply Put: To increase profit margins, you must deliver customer experience - "amazingly" and "consistently" well.

Our Customer Experience Audit™ goes beyond "secret shopping". Our expert consultants know what it takes to grow a company. That means we look beyond "what" happened - to determine "why" it happened.

With that priceless information, we recommend solutions to exceed customer expectations.

Company Culture Audit™

Always treat your employees exactly as
you want them to treat your best customer.
The secret to delivering an "amazing" customer experience hides in "how" you treat your people; personally and professionally. Simply Put: To keep customers, you must provide a supportive and engaging environment for your people (team, employees, volunteers, interns).

Our Company Culture Audit™ goes beyond "team building". Our expert consultants know what it takes to empower people in the workplace. That means we look beyond "performance" - to understand "behavior".

With that priceless information, we recommend solutions to improve culture and increase employee loyalty.

Process Improvement Audit™

85% of failure to meet customer expectations are
deficiencies in processes, rather than the employee.
The secret to "consistently" delivering an amazing customer experience hides in "how" you treat your business; internally and externally. Simply Put: To achieve effective, efficient and consistent results at every customer touch point, you must have documented processes and systems in place for your people to follow.

Our Process Improvement Audit™ goes beyond "SOP's". Our expert consultants know what it takes to increase productivity and quality. That means we look beyond the work being done - to "how" the work can best be done.

With that priceless information, we recommend solutions to maximize profitability.

Ready to Find Trapped Profit Inside Your Company?

Request your 20 minute confidential consultation today!

You will be contacted within 2 business days. If you require immediate assistance, feel free to email or telephone.