Best Articles on the Net

November 5, 2015
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A Simple 9-Variable Scorecard to Rate Your Company’s Sales and Marketing Pillar

Each quarter, rate your company on a scale of 1-10 (with 10 being best) on each of the following nine aspects of your Sales/Marketing Pillar: Lead Generation: How well does your company do at generating new, top-of-funnel leads into your prospect database? Is this a systematic, consistent thing? Or is it ad hoc and sporadic? Can you rely on it to reliably churn out new, qualified leads? On a scale from 1-10 how strong is your Sales/Marketing Pillar in this area? Lead Conversion: How strong is your company at systematically converting your leads into happy buyers? Is your conversion process […]
November 4, 2015
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How Well Do You Lead Your Leadership Team? A 6-Point Scorecard to Grade Your Leadership Pillar

Each quarter, rate your company on a scale of 1-10 (with 10 being best) on each of the following six aspects of your Leadership Pillar: 1. Team Member Clarity on Big Picture: Does each member of your team have a clear understanding of your company’s mission and values? Do they understand how to connect their daily functions with your mission and values? Do they each have a clear understanding of the big picture company goals? And how the work they do contributes to those goals? On a scale from 1-10 how strong is your Leadership Pillar in this area? 2. […]
November 3, 2015
Your HR Scorecard: Grading Your HR Pillar on the 9 Most Important Variables | Inc.com

Your HR Scorecard: Grading Your HR Pillar on the 9 Most Important Variables | Inc.com

Each quarter, rate your company on a scale of 1-10 (with 10 being best) on each of the following nine aspects of your HR Pillar: Having the Right Team: Do you have the right team on the bus with you? Do you have dead weight or low performers who really should be cut? On a scale from 1-10 how strong is your HR Pillar in this area? Having Your Team in the Right Positions: Are the team members you have all sitting on the right seats on the bus? Have you strategically positioned them to get maximum value from them? […]
November 2, 2015
A Simple 10-Item Scorecard to Rate Your Company’s Finance Pillar

A Simple 10-Item Scorecard to Rate Your Company’s Finance Pillar

Each quarter, rate your company on a scale of 1-10 (with 10 being best) on each of the following aspects of your Finance Pillar: Accounting & Reporting: How accurate is your basic accounting function? How timely do you close out your month in your bookkeeping? Timely and accurate financial information is a requirement to make sound business decisions. On a scale from 1-10 how strong is your Finance Pillar in this area? Accounts Receivable (aka: “Collections”): What percentage of your receivables do you collect on? How long does it take you on average to collect on them (your “Receivables Cycle” […]
October 23, 2015
7 Habit Changes That Will Rock Your Business in Unexpected Ways

7 Habit Changes That Will Rock Your Business in Unexpected Ways

When was the last time you changed anything that you did in your day or anything in your company, especially something that isn’t working well? Change isn’t a one-time thing. But small changes done regularly in business can have a huge impact. Did you know that Toyota became a huge multinational corporation in part due to its unique and innovative process improvement system — a system based on continuous change? Yes, the huge corporation was itself once a scrappy small business. In the 1940s, it developed something called the “Toyota Production System.” In the Toyota Production System, small, continuous improvements […]
October 21, 2015
The elements that matter most in the retail customer shopping experience

The elements that matter most in the retail customer shopping experience

When it comes to shopping behavior, price is always a key motivator. However, to sustain a customer’s loyalty over the long term, retailers often find it valuable to focus on the customer experience. But which experiences are most important to shoppers? And how likely are they to influence a change in behavior? Which are the most profitable areas for retailers to focus on and which are the least? According to a recent Customer Experience and Impact study, sponsored by Synchrony Financial, there are four key shopping customer experience elements, out of 27 tested, that rose to the top. Moreover, 53 […]